Remove Big data Remove Customer Care Remove Enterprise Remove Technical Support
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Technology Based Solutions to Enhance Customer Retention Strategies

TechSee

For years, solutions have focused on training customer service personnel, and adjusting company policies and guidelines, as proactive efforts to retain customers who are considering making a transition. Customer care and support – TechSee. The relationship with your customers only begins with the sale.

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Why Back Office Support Services Should Never Be Underestimated?

Back Office Centers

In the past, enterprises demarcated their operations as back office and front office to simplify their management. In the modern times, the success of a business operation depends heavily on its customer strategy. Big Data technologies like data mining cannot work their magic unless you feed them with accurate and relevant data.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

This customer-centric focus has resulted in 72% of businesses reporting that their top priority is improving the customer experience, according to Forrester. To accomplish this goal, companies must determine the most efficient, yet affordable, way to give their customer care processes a boost. . 1. Casengo.