Big data Consulting Customer Care voip 
Jive
AUGUST 27, 2018
Phone metrics inform data-driven decisions. In the era of Big Data and data-driven decisions, phone metrics can act as an invaluable measure of customer service. Only they could afford the collection services and analysts necessary to transform the data into a story and an agenda.
aircall
NOVEMBER 17, 2016
Live chat, email, VoIP business phone , there are specialists for every channel. Communication tools are evolving to meet customer expectations, and provide an intuitive and effective tool for support and sales teams alike. Abhinav Sridhar - Senior consultant, Aranca Research.
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