Best practices industry standards SaaS Technical Support 
ChurnZero
OCTOBER 22, 2020
These solutions are also relevant to companies with customer experience programs, and can be used to fill the gaps within their existing sales, marketing and customer support processes.”. The latter is demonstrably not the case for the fast-growing industry of Customer Success.
Callminer
AUGUST 1, 2017
If all these points mentioned above are practiced, the contact center will have a great track record with their clients and agents alike. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Bill Dettering.
Expert insights. Personalized for you.
59 
Let's personalize your content