Best practices Coaching industry standards Virtual Agent 
3CLogic
FEBRUARY 7, 2024
Artificial intelligence in customer service enhances your communication platforms with intelligent self-service, automated workflows & call transcripts, customer sentiment insights, AI Coaching — and much more — to elevate the overall experience without increasing manual efforts.
Creative Virtual
JULY 18, 2019
Conversational AI is increasingly an important piece of these initiatives with chatbots and virtual agents becoming essential tools for providing 24/7 self-service to digital customers. Chatbots and virtual agents can only give accurate responses if they are backed by a knowledgebase with accurate content.
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