Remove Best practices Remove Big data Remove Business Process Outsourcing Remove Calibration
article thumbnail

Sunshine Financial ServiceCommitted to Excellence

COPC

launched its bid to become the first business process outsourcer (BPO) enterprise in China to be certified to the COPC Customer Experience (CX) Standard Release 6.1, Sunshine Financial Service is no stranger to the COPC Certification process. Calibrate QAs using a quantified approach.