JustCall

MARCH 9, 2023

Call Recording and Analytics Software Call recordings are analyzed for important moments that indicate whether reps are following or deviating from their call plan/script. Moments should be tagged by category so you can easily find them later when coaching reps or analyzing trends across your entire sales team.

Coaching 52

Coaching Sales Chatbots Analytics 52

Pointillist

JULY 25, 2018

Submit Survey. Outbound Sales Call. During onboarding, the data will remain on your Pointillist-hosted SFTP server until the customer success team has created and quality-checked the requisite ingestion script. Interactions initiated by the customer at a touchpoint, e.g. View Web Page. Call Support Center.

Analytics 93

Analytics Government APIs Metrics 93

Pointillist

JULY 25, 2018

During onboarding, the data will remain on your Pointillist-hosted SFTP server until the customer success team has created and quality-checked the requisite ingestion script. Comparison with Benchmark KPIs – A world-class service provider will ask you to provide benchmark KPIs for any dataset where accuracy is especially critical.

Analytics 43

Analytics Metrics Government Journey mapping 43