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Private Equity Firms: 9 Reasons to Include Customer & Employee Feedback in the Acquisition Due Diligence Process

PeopleMetrics

MARCH 5, 2018

If customers are the fuel, employees are the engine, and together they drive the forward trajectory of any company. Gather baseline metrics and determine KPIs It’s difficult to understand the revenue potential of a target acquisition company without comprehensively understanding where it stands in the eyes of its customers.

Feedback

Feedback Customer centricity Revenue potential Benchmark

CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

Comm100

FEBRUARY 5, 2018

By analyzing customer interaction metrics, CRM software solutions can identify leads, focus customer retention efforts, analyze the performance of marketing campaigns, and grow sales. How each visitor found their website (through a search engine, social media, etc.). Free Download] Live Chat Benchmark Report 2018. Download Now.

CRM

CRM Marketing Multichannel Self service

Customer Contact Central

Private Equity Firms: 9 Reasons to Include Customer & Employee Feedback in the Acquisition Due Diligence Process

CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software

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