Private Equity Firms: 9 Reasons to Include Customer & Employee Feedback in the Acquisition Due Diligence Process
PeopleMetrics
MARCH 5, 2018
If customers are the fuel, employees are the engine, and together they drive the forward trajectory of any company. The benefits of collecting customer feedback. Collecting customer feedback provides the fodder for more effective marketing activities and elucidates operational imperfections that influence churn.
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