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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

Qualtrics offers extensive integration features allowing data to be gathered from various systems and platforms such as CRM systems, web and feedback tools, employee engagement systems and more. Qualtrics is well-suited for those looking for a platform that also covers employee experience, market research, and product feedback.

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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. Kate serves Application Development & Delivery Professionals.

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Top 8 Avoxi Alternatives & Competitors in 2022

JustCall

Setting up might require technical support. Provides 360 Degree Feedback (complete customer view) as a feature Offers the ability to access alerts and escalate tickets Provides additional features such as calendar management and benchmarking Offers onboarding features like employee coaching tools and an employee directory.