Benchmark call center solutions Finance Wait times 
Balto
FEBRUARY 8, 2023
Time is a crucial factor here; a customer just won’t overlook a long waiting time. Not to mention, your agents won’t be asked to work beyond their capacities, helping you retain them for a longer time. Here’s the thing: customers in this day and age care more about great customer service experiences than ever.
Callminer
AUGUST 1, 2017
Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution. and then measure them obsessively, rewarding improvement.
Expert insights. Personalized for you.
52 
Let's personalize your content