The Top 25 Trail Blazing Customer Service Professionals of 2024
Netomi
APRIL 7, 2023
Launched initially across Facebook Messenger , the airline’s virtual assistant Juliet is now on WhatsApp and Google Assistant , fully resolving 87% of support tickets instantly, without human intervention. Ali Rayl, Slack, Vice President of Customer Experience With a product like Slack, the range of queries varies greatly.
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