Banking Feedback Omni-channel support Wait times 
CSM Magazine
JANUARY 29, 2024
Banks, e-commerce, online casinos, and many other types of businesses require customer service. If users have complaints, this feedback helps a brand improve its weak points. Efficient customer support management is a way for a business to develop and flourish.
REVE Chat Blog
APRIL 22, 2020
Offer consistent support across multiple channels. Customers have abundant choices to share their feedback and complaints with you across various channels. Invesprco found out that the companies who delivered strong omni-channel customer engagement retained 89% of their customers.
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