Banking Customer retention Telecommunications voip 
JustCall
JANUARY 5, 2023
AI is an intelligent workforce platform that transforms contact centers by incorporating AI into customer interactions, increasing agent effectiveness, and automating recurring activities that enhance revenue and customer retention. It works with VOIPs and VC tools to record your calls and transfer them to various CRM solutions.
CustomerSuccessBox
FEBRUARY 28, 2022
But if you work out to retain existing ones and achieve a high net retention rate, this keeps away the need to acquire new customers. Because a net retention rate above 100% means you are excelling in receiving repeat purchases, upsells, cross-sells, and expansions. Which is the key customer retention metrics to track?-
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