Looking at Future Trends and Technology in CX : A Deep Dive Interview with CX Trend Expert, Stephen Loynd
Vistio
JULY 11, 2022
I’m a big fan of customer effort score and lowering the amount of effort that a consumer or an employee has to manage when it comes to any specific interaction or any specific tasks. And it’s a company that helps in tandem, I think with firms like Snowflake, to govern that data, to monitor that data.
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