Chatbot Marketing: 11 Actionable Use Cases (With Examples)
JivoChat
JUNE 9, 2021
There are two main kinds of chatbots: Rules-based chatbots are sometimes called decision-tree bots or scripted chatbots. In fact, between 2018 and 2023, chatbots are expected to save companies in the retail, healthcare, and banking industries $11 billion. Upsell and cross-sell. Source: Jenny.
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