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Calabrio Paves the Way for South Africa’s Cloud Contact Centre WFO Journey Alongside AWS Cape Town Launch

CSM Magazine

Utilising more than 60 AWS services, the Calabrio ONE WFO suite brings the cloud advantages of performance, security, agility, scalability, reliability, and ease of use to organisations in South Africa from start-ups to enterprises & Business Process Outsourcers (BPOs). The race to accelerate South Africa’s cloud journey.

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How Cloud Based Contact Center Solutions Increase Flexibility and Agent Productivity?

NobelBiz

That’s where CCaaS – Contact Center as a Service comes in. Indeed, the flexibility of CCaaS technologies allows businesses to readily adapt to the demands and operations of the industry. Greater Automation Choosing a contact center cloud plattform gives your organization flexibility and security.

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Small Business Call Center Software Solutions

Noble Systems

From sales and marketing to customer support to technology resources, SMBs must be nimble and responsive. These teams can benefit greatly from call center solutions for small business that can help them manage customer contacts and improve SMB customer service delivery. Cloud Contact Center for SMBs.