Call Center Software: How to Choose the Best Software (Tips & Best Practices)
Callminer
AUGUST 6, 2019
Predictive Dialer: An automated calling system, typically used for sales. Call Accounting: Also known as call logging, these tools collect and record phone usage within a call center. All of this adds up to increased agent job satisfaction and morale by off-loading routine, boring requests to the AI bot.
Let's personalize your content