Banking Call flow contact center solutions Technical Support 
Hodusoft
JULY 16, 2021
A call center follows the basic principles of servicing customers over phone calls only. The agents in a call center are known as customer service representatives, who handle customer inquiries, provide technical support and address customer service issues. Auto dialer .
JustCall
MARCH 23, 2023
A key part of the contact center solution, the touch-tone feature allows the caller to press buttons according to these instructions and reach the relevant department. It is used prominently across industries such as contact centers, healthcare, banking, payment processing, etc. What is Multi-level IVR?
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