Step up Customer Assistance with Live Video Support
JANUARY 24, 2019
Innovative ways to provide customers with immediate assistance, guidance and support lies at the heart of every customer-centric organization. Live video support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Live video chat support. Recently, due to misuse and high costs, Amazon discontinued Mayday for Kindle support.