Banking Big data Customer Experience Technical Support 
Fonolo
SEPTEMBER 11, 2018
As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. Conventional wisdom is that the job [of bank teller] – held by almost a half-million Americans – is entering a sharp decline. The Impact of AI on Customer Facing Roles.
Fonolo
SEPTEMBER 11, 2018
As a closing note, consider this story from last month, in Bloomberg, about global bank HSBC: Why Banks Are Giving Tellers Raises, Instead of Firing Them All. Conventional wisdom is that the job [of bank teller] – held by almost a half-million Americans – is entering a sharp decline. The Impact of AI on Customer Facing Roles.
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TechSee
FEBRUARY 12, 2018
Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. AR has been especially beneficial in the technical suppor t domain. Messaging applications.
TechSee
FEBRUARY 12, 2018
Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. AR has been especially beneficial in the technical suppor t domain. Messaging applications.
Taylor Reach Group
MAY 30, 2017
Telephone banking was one of the first self-serve interactions that most of us experienced. Chatbots and messenger applications leverage the knowledge base to serve content and answers to customers’ questions. So, AI is already here, has been here for a while and will continue to support ever increasingly complex customer interactions.
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