Banking Big data Coaching Video 
Calabrio
NOVEMBER 25, 2020
In fact, the pace of change is only accelerating affecting nearly every facet of our lives, from how we bank, shop and socialize to how we respond to a pandemic. Technology is also creating new opportunities for contact centers to not only better serve customers but also gain deep insights through Big Data.
SharpenCX
OCTOBER 3, 2019
The big banks will be left tightening up their credit belts, meaning customers will turn to their local credit unions for loans. Some trends, like video banking, will transform into a credit union mainstay as it lets members talk face-to-face to an agent, while credit unions can centralize their workforce.
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SharpenCX
OCTOBER 3, 2019
The big banks will be left tightening up their credit belts, meaning customers will turn to their local credit unions for loans. Some trends, like video banking, will transform into a credit union mainstay as it lets members talk face-to-face to an agent, while credit unions can centralize their workforce.
Calabrio
NOVEMBER 25, 2020
In fact, the pace of change is only accelerating affecting nearly every facet of our lives, from how we bank, shop and socialize to how we respond to a pandemic. Technology is also creating new opportunities for contact centers to not only better serve customers but also gain deep insights through Big Data.
Balto
SEPTEMBER 12, 2023
Some banks and financial institutions have taken AI implementation one step further by providing customers with tutorials and tips and tricks that can help them make the most out of their services. With data-driven analytics, you can easily identify what customers don’t want. Improve your employee experience.
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