B2B Vs B2C Customer Support: How They Are Different
ProProfs Blog
DECEMBER 26, 2019
Every support team has to deal with two distinct types of customers B2B and B2C. B2b and B2c meaning are business-to-business and business-to-consumer, respectively. Hence, you should strategize your customer support in such a way to gratify customers operating in both business type b2b and b2c. Contact Points.
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