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B2B Vs B2C Customer Support: How They Are Different

ProProfs Blog

Now, a question arises here: can you offer a similar type of customer support to all types of clients? No, you need to avoid the one-size-fits-all approach while providing customer support. Every support team has to deal with two distinct types of customers B2B and B2C. Read More: How to Handle Difficult Customers. ??

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