article thumbnail

Contact Center Technologies 2017: find out what 23 experts say

RichCall

Darren Prine , Omnichannel Contact Center Solutions Specialist at BrightPattern. Lutz Remmers , Operations Director for Call Center de Mexico. With IoT, presenting a single view of the data becomes easier whether you are a B2B or B2C company. @Blair Pleasant , analyst and consultant about Unified Communications.