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Reaching Out to Improve the B2B CX

The Northridge Group

JUNE 2, 2023

Providing excellent customer experiences (CXs) is important for both business-to-customer (B2C) and business-to-business (B2B) contact centers. SUCCESS STORY – HEALTHCARE Healthcare insurance companies serve both members (patients) and providers in their contact centers.

B2B 67
B2B B2C Contact Center contact center associations 67
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The ChatGPT Revolution

The Northridge Group

MAY 2, 2023

The Northridge Group needs the contact information you provide to us to contact you about our products and services. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy. Q: How does ChatGPT, based on GPT-4, work?

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Contact Center B2C Chatbots B2B 67
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