B2C, Big data, Call Center and Conference

Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

MARCH 26, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC.

Contact Center

Contact Center Call Center Customer Experience Big data

Ready To Eliminate Recontacts? Stop Asking This Question.

Tethr

DECEMBER 7, 2020

Most companies don’t have the luxury of putting a team against it, so we would often suggest (partly in jest) a much cheaper alternative: buy some pizza and beer, pull your best reps into a conference room after work and ask them to figure it out. Technology has come a long way since 2013 when CEB published the book.

Coaching

Coaching Banking Customer effort Wireless

Customer Contact Central

Call Center, Contact Center and Customer Experience Events – April 2018

Ready To Eliminate Recontacts? Stop Asking This Question.

Webinars

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