Remove Average Handle Time Remove Contact Center Remove Customer effort Remove Inbound sales
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6 Customer Service Goals That Matter Most in 2023

Global Response

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” After all, you don’t want to decrease your response time at the expense of the quality of your service. how many pages or interactions does a customer have before purchasing?)