Average Handle Time Benchmark Interactive Voice Response Telemarketing 
JustCall
MARCH 9, 2023
Various modern and intelligent software and tools help manage inbound contact centers effectively: Automatic call distribution Interactive voice response (IVR) Skill-based call routing If your business sells products and services for which there could be customer queries, an inbound call center is the right choice for you.
Dialer 360
AUGUST 15, 2018
For make it clear you have to pull up the benchmark that measures performance at your call center. Your agent power with call queue meeting their strict average handling time targets. When sound like your call center, it may be time to change your focus? Simplify Your IVR for Everyone’s Benefit.
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