Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud
Talkdesk
JULY 31, 2017
Customers are switching services and switching brands rapidly. Companies are responding to customer service because they want a market share and they want to stay alive. Customer service is no longer a commodity, it’s a competitive differentiator. You talked about having customer voice in the C-suite.
42 
Let's personalize your content