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What is a contact center?

ViiBE Blog

What is a contact center? Call Center , Customer experience , Remote operations. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. What should be measured for the ultimate visibility of contact center analytics? ViiBE Blog. Natalia Barszcz. July 30, 2021. Share this article.

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Trusted Voice Analytics Software of 2022

JustCall

Users: Supervisor; Customer Service Representative Industries: Computer Software; Internet Market Segment: 62% Mid-Market; 20% Small-Business. The leading provider of cloud contact center software and the top cloud platform for the customer experience is NICE (previously NICE inContact). NICE CXone.