Automotive, Coaching and Gamification - Customer Contact Central

Search:

DAY

WEEK

MONTH

YEAR

Select your country:
Sign up | Log in

Automotive

Coaching

Gamification

Gamification: Your Key to Balancing Compliance and Debt Collections

Noble Systems

JULY 30, 2019

That’s why one BPO turned to Noble Gamification — to bring a new sense of motivation to debt collectors and improve business results. 3 Benefits of Debt Collection Gamification. Gamification creates friendly competition within the BPO organization to motivate collectors without pushing them to turn toward unjust practices.

Gamification

Gamification Automotive Coaching Morale

ROBUST KNOWLEDGE MANAGEMENT SYSTEMS CAN CUT COSTS

CCNG

SEPTEMBER 27, 2023

GETTING PRACTICAL Amid contact centers scrambling to utilize omnichannel while engaging employees with gamification software and IT departments driving toward AI solutions, helping the agent to find the answers quickly for customers seems to have fallen by the wayside. All this costs more money. It’s a vicious cycle.

Management

Management Average Handle Time Self service First call resolution

Gamification: Your Key to Balancing Compliance and Debt Collections

ROBUST KNOWLEDGE MANAGEMENT SYSTEMS CAN CUT COSTS

Stay Connected