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What is a call center dashboard and what does it do?

NobelBiz

Brad Dashnaw is the CEO of one of the top companies in the Digital Marketing space for Higher Education and Automotive Companies with over 4,000+ succesful clients. Watch video 8 Key Metrics that every call center dashboard should have 1. All enabled by NobelBiz leading contact center technology.

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Bridging the Gap: Why Businesses Need a Cloud Contact Center Solution

3CLogic

On the other side, their new cloud contact center solution handles all live, phone-based communication systems and associated data like transcriptions, call logs, and recordings. Thanks to this decision, they saved more than 650 hours of manual work in just six months and saw an 83% reduction in call handle times.