Peter Lavers

JULY 17, 2017

These are the companies that (if they have survived) are now wondering why the good times haven’t returned and how come it is that they have to fight on price alone for every sale! This has been exacerbated by high-profile scandals in several sectors, principally financial services, automotive and retail.

Customer Experience 182

Customer Experience Customer centricity Management Automotive 182

Natalie Petouhof

MAY 27, 2016

Customer Experience IOT in the Automotive Industry-Upcoming. **. . • Halo Uses Xively’s Internet of Things Platform to Redefine Safety Devices. • Customer Experience IOT in the Automotive Industry-Upcoming. **. Natalie’s completed and published research and soon to be published content!

CRM 40

CRM Automotive Analytics Big data 40

SmartKarrot

AUGUST 12, 2021

In addition, it can identify quality leads by ensuring that sales teams target potential customers for the right platforms. AI can play a pivotal role in your CX journey by providing actionable insights by feeding intelligence into marketing automation, CRM, and other critical operational tools. Like what you are reading?

Customer Experience 11

Customer Experience Automotive Chatbots Big data 11