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Coop Sweden Previews Cooper – an Artificial Intelligence Retail Virtual Assistant by EBI.AI

CSM Magazine

Amer Mohammed, Chief Digital Officer at Coop Sweden concluded: “Cooper is so much more than a simple Chatbot. Coop is ranked as Sweden’s most sustainable grocery chain and has the highest percentage of organic sales in the grocery retail industry. For more information, visit www.coop.se. About EBI.AI.

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The Guide to AI in Customer Experience

SmartKarrot

For example, 37% of customers would prefer getting instant help from virtual assistants and chatbots rather than waiting for a human agent. Virtual Assistants and Chatbots for enhanced CX. In addition, it can identify quality leads by ensuring that sales teams target potential customers for the right platforms. contact-form-7].