6 Mistakes to Avoid at All Cost in Customer Service Phone Support
NobelBiz
FEBRUARY 17, 2023
This agent will be able to answer the customer demands in a more efficient way. The call is routed to customer support if the needs relate to a complaint about a previously purchased product. Mistake 2: Keep your client waiting on the line “All our agents on the line. Your anticipated wait time is 10 minutes “.
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