Automatic Callback Benchmark Interactive Voice Response Tools 
aircall
NOVEMBER 4, 2016
Your agents’ only tool is their desktop computer, and even that isn’t written in stone. This access to seamless and useful tools would not be possible with a traditional phone system. Managers can: Assign calls to the agent best suited to solving a specific support issue (language, location, IVR selections, etc.).
aircall
NOVEMBER 4, 2016
Your agents’ only tool is their desktop computer, and even that isn’t written in stone. This access to seamless and useful tools would not be possible with a traditional phone system. Managers can: Assign calls to the agent best suited to solving a specific support issue (language, location, IVR selections, etc.).
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