Top 10 Technological Contact Center Trends
Insite Managed Solutions
MAY 23, 2013
A recent survey, sponsored by Avaya, shows that 80% of customer service organizations identify customer experience as one of their top two goals. Controlling Weather Events is Difficult… But You Can Control Your Service Levels. Customer Channel Preference. Top 5 Self-Service Pitfalls. Related Posts.
Let's personalize your content