Remove At home agents Remove Call Center Remove call center software Remove Technical Support
article thumbnail

25 Tips & Best Practices for Identifying the Best Call Center Services

Callminer

For some companies, outsourcing call center services makes sense, while others are better served by keeping call center functions in-house. When it comes to choosing a call center service, that choice becomes even more difficult. In this case, routing calls to the right agents will be an important component.