Top 10 Technological Contact Center Trends
Insite Managed Solutions
MAY 23, 2013
A recent survey, sponsored by Avaya, shows that 80% of customer service organizations identify customer experience as one of their top two goals. Destress After an Unpleasant Call. Call Center Quality. Is Your Call Center Workforce Management Optimized? Related Posts. Jenine Kent.
Let's personalize your content