Outsource Consultants
NOVEMBER 29, 2021
And because of this reality, agents now enjoy far more career flexibility from the comfort of their home offices, as more employers are seeking top talent across a worker-friendly job market. The Rise of Hub & Spoke in Call Centers.
Outsource Consultants
AUGUST 3, 2020
In order to best serve your customers, agents need to be ready to answer questions and facilitate processes quickly. With plenty of uncertainty still, it’s impossible to predict when and how widely markets will reopen, let alone when customer demand will spike. . Automate — Have you tested your own call center experience lately?
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