PINDROP PULSE FLASH REPORT: Five Insights of COVID-19 in the Contact Center
pindrop
APRIL 30, 2020
The global pandemic hit this critical function, and many were left scrambling to keep their operations running, customer service levels up, and their customer data safe. Pindrop , an enterprise voice security company, works with eight of the top 10 banks, three of the top five brokerages, and five of the top seven life insurers.
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