Article Call flow Caller satisfaction Sales 
JustCall
AUGUST 23, 2022
In this article, we will discuss what are virtual phone numbers, their benefits, and more. Let’s see what a virtual phone number offers to your business: It measures the performance of marketing, advertising campaigns, and sales. It improves caller satisfaction with the help of auto attendants.
Callminer
OCTOBER 11, 2018
FCR measures on KBs could indicate if certain articles are missing and give insight into whether KBs are causing people to give up and speak to an agent. If you didn’t get 27 leads last week, then you know that you need to help your team generate more calls. Operational efficiency, particularly focusing on caller forecasting.
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