What are the Other Names for Customer Success Manager?
SmartKarrot
APRIL 23, 2020
A Customer Success benchmark report found out that following are the titles used in a Customer Success team: CSM or CS-rep (61%) VP of CS Managing Director CS CSM Director KAM or AM Customer Experience Others. Refer the article for a detailed Customer Success job description. How does the CSM role overlaps with other roles/ functions.
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