APIs Telecommunications virtual call center Wait times 
Hodusoft
MAY 10, 2024
A Comprehensive Guide to Virtual Call Center and Contact Centers Even though virtual call centers and contact centers have been around for quite some time, they have gained widespread popularity in the last four to five years only. What Are Virtual Call Centers and Contact Centers?
aircall
AUGUST 13, 2021
In a nutshell, it’s a telecommunications technology that allows the transmission of voice signals across an IP-based network such as LAN, WAN, and even Wi-Fi. Customizable VoIP packages (including custom API development). Excellent call quality. Advanced call routing. Virtual call center with consolidated contacts.
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