APIs Interactive Voice Response Knowledge Base voip 
JustCall
MARCH 23, 2023
Interactive Voice Response, or IVR, is necessary for every contact center. The IVR is configured to lead the user to a self-help guide that answers their query, a human agent who can solve their problem, or a pre-recorded voice message. In this article, we look at the ten best IVR solutions.
JustCall
APRIL 5, 2023
Multi-level IVR present for Premium plans and above IVR is available Not Available Available AI-Agent trainer is available with Premium and Custom plans Offers AI-Agent trainer Offers call transfer features Call transfer feature is available Offers call queue features Call queue is available Call tagging is available. 5 GetApp 4.2/5
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JustCall
FEBRUARY 13, 2024
Customer Support via their Chat is great and the knowledge base is very thorough.” – Jeff B., RingCentral Source: Ringcentral RingCentral is a popular cloud-based VoIP platform offering a range of features for businesses. It works well with Pipedrive CRM and integrates easily. Business Owner. It is dynamic.
JustCall
APRIL 5, 2023
Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. Multi-level IVR present for Premium plans and above Multi-level auto attendants are available for all plans. However, IVR is available for Contact Center plans only. 5 Get VoIP 4.5/5 5 Capterra 4.1/5 5 GetApp 4.2/5
JustCall
APRIL 3, 2023
Platforms like OpenPhone combine multiple capabilities like voice, chat, and SMS. With features like IVR and reporting/analytics to boost performance, the right communication system is the key to success. Its Interactive Voice Response (IVR) routes the call to the right agent using caller information and skills-based routing.
JustCall
APRIL 24, 2023
Introduction CallHippo is one of the most popular VoIP software providers in the market. With that said, there are several other VoIP software applications available today that offer a greater number of features and let you do more as well. However, there are other CallHippo alternatives you can also consider based on your needs.
JustCall
APRIL 5, 2023
API and Webhook access is available for Premium and Custom plans. API and Webhook are also available for Pro and Enterprise plans. 5 Get VoIP 4.5/5 Further, businesses that find their preferred integration missing can contact the JustCall engineering team to request a new integration. 14-days free trial available. 5 GetApp 4.2/5
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