APIs First call resolution Outbound sales Scripts 
Pointillist
JULY 25, 2018
Operational Metrics: First Call Resolution (FCR). Call Support Center. Outbound Sales Call. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.
Pointillist
JULY 25, 2018
Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. During onboarding, the data will remain on your Pointillist-hosted SFTP server until the customer success team has created and quality-checked the requisite ingestion script. This process typically takes 1-2 days.
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