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JustCall Vs 8×8: Who Can Seal Your Business’ Fate?

JustCall

Moreover, JustCall users in the Premium and Custom plans get API and webhook access, which allows them to build bespoke solutions. If anything, unreliable customer support is a major pain point for those who have been using 8×8 – even if it has been years! However, the same is not the case with 8×8.

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What is Computer Telephony Integration CTI for Contact Centers?

NobelBiz

CTI server: A communication system that includes a CTI API. What are the benefits of CTI integration for contact centers? Thanks to client file reviews, modern computer telephony integration software have a totally new approach and a higher level of customer care.