GetApp Analysis Declares Aircall a Call Center Software Leader
aircall
FEBRUARY 26, 2018
On the support side, our representatives track first call resolution rates, CSAT Scores (via Zendesk), and missed call volume. The current benchmark is set for 96% customer satisfaction, but they regularly surpass this number. Using Aircall’s open API, users can create customizable integrations.
59 
Let's personalize your content