Remove APIs Remove Banking Remove Call flow Remove Interactive Voice Response
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Build an AI-powered virtual agent for Genesys Cloud using QnABot and Amazon Lex

AWS Machine Learning

Voice bots, or conversational interactive voice response systems (IVR), use natural language processing (NLP) to understand customers’ questions and provide relevant answers. Businesses can automate responses to frequently asked transactional questions by deploying bots that are available 24/7.

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Best Cloud Phone Software Guide

JustCall

All you need is your PC, mobile, or any internet-ready device where you can deploy your corporate communication framework using APIs. Minimal Downtime Human error, digital intrusion, natural disaster – despite these unwelcomed events, your call center will still be in action if your customer-facing interactions occur via the cloud.

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10 Best Call Center Software: 2023 Updated List

JustCall

The key is to first identify your needs and then choose from among the call centre platforms with features that meet your outlined needs. Mid-sized and large-scale companies looking to implement a complete call center solution. The result is a call center solution that is fully tailored to your corporate needs.