Contact Center Technologies 2017: find out what 23 experts say
RichCall
SEPTEMBER 13, 2017
ot CX transformation from contact centers to multichannel, omnichannel, robotics and proactive CX. With IoT, presenting a single view of the data becomes easier whether you are a B2B or B2C company. The API economy — flexible APIs, integration PaaS (iPaaS), and CPaaS solutions — marks the current phase in this evolution.
64 
Let's personalize your content